FAQs

BRAND RELATED

Is Cream Choc different from Frozen Fun?

Frozen Fun is the new name and face of Cream Choc. Only the exterior has changed. Everything else – the products, the ingredients, the quality, the chef – is the same.

For any complaint related to the product or services

For any complaint, please drop in an email at info@coldcravings.com or call at +91-9311870045 so we can better understand what went wrong and rectify the situation for you as well as for other customers. We want all our customers to be contented and leave with a smile.

 

PRODUCT RELATED

What is Gelato?

Gelato is an Italian frozen dessert, similar to ice cream but with peculiar differences in texture and composition. It’s made largely with dairy, fruits, nuts and sugar. Since gelato is milk-based (not cream-based), its butter fat content is 4-7% – with 0 trans fats – while that of ice cream is up to 28% butter fat along with other trans fats.

How is Gelato different from Ice Cream?

Gelato is different from ice cream in compostion and texture. Gelato is made with milk whereas ice cream as the name suggests is made with cream. Unlike ice cream, which has a very high air content, gelato is denser, which makes it smoother and richer in taste.

Which Gelato flavours would you recommend?

Some of our iconic gelato flavours are Salted Butter Caramel, Belgian Chocolate, Sicilian Pistachio, Forest Berry Cheesecake and Roasted Hazelnut. Our website offers only a few flavours of our gelato, sorbet, sugar-free/vegan desserts and cakes, but our stores offer all these along with frozen yogurt, smoothies & shakes. We make over 90 flavours of gelato and our stores have different flavours on a rotation basis. Ask our store crew for the flavours of the day 😉

Do you have any dairy-free options/vegan option available?

Yes, we do have various dairy-free/vegan options. All our sorbets are ice-based and hence vegan. Additionally, our online store offers 2 vegan flavours – Nutty & Coffee. At our gelaterias, we offer a few additional ones. Feel free to visit or call our store to confirm the vegan flavours available on that particular day. Apart from these, we offer over 90 flavours of frozen desserts to choose from!

Do you have Gluten-free options?

We do not use or handle ingredients with gluten. We are a totally gluten-free company.

Do you have any sugarfree options available?

Yes, we do serve some sugar-free options that are sweetened using only 100% natural fruit sugars and stevia. Our online store offers 2 sugar-free flavours – Nutty & Coffee. At our gelaterias, we offer a few additional ones. Feel free to visit or call our store to confirm the sugar-free flavours available on that particular day. Apart from these, we offer over 90 flavours of frozen desserts to choose from!.

 

CATERING / EVENTS / BULK ORDERS

Do you take bulk orders?

Yes, we do take bulk orders. Please drop in an email at sales@coldcravings.com or call at +91-9311870046 (for Delhi) or +91-8766839604 (for Goa) so we can better understand your requirements.

Do you provide catering for bigger events?

Yes, we do provide catering at events. Please drop in an email at sales@coldcravings.com or call at +91-9311870046 (for Delhi) or +91-8766839604 (for Goa) so we can better understand your event’s requirements. You just have to tell us where, when and how many. We’ll bring our gelato counter with 90+ flavours, set it up, scoop it up and clean it up!

 

OUR STORES

Where are your stores located?

In Delhi NCR, our gelaterias are located in DLF Cyberhub (Gurgaon), Ambience Mall (Gurgaon), Select City Walk (New Delhi), Khan Market (New Delhi) & DLF Promenade Mall (New Delhi). In Goa, we have 3 gelaterias located in Anjuna, Panjim & Porvorim. Enjoy!

Do you have a Menu?

Given our artisanal craft, our products are made in small batches. Hence, we don’t have one fixed menu. Our product options vary slight across our stores and some flavours are changed daily on a rotation basis. When you visit our store, our staff will help you taste & select the best one for your scoop of joy ☺️